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WE'D LOVE TO HEAR FROM YOU
We're Here to Help
Have a question about an order, need help selecting jewellery, or want a personalised consultation? Our team is happy to assist you every step of the way.
Our Store
Silver Dekho, Jewellery Hub, Shop No. 12
Karol Bagh, New Delhi — 110005
India
Working Hours
Monday – Friday: 10:00 AM – 7:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: Closed
Send Us a Message
We'll get back to you as soon as possible.
We typically respond within 24 hours on business days.
Find Our Store
Visit us at our flagship store in Karol Bagh, New Delhi
Silver Dekho — Karol Bagh, New Delhi
Map integration available with Google Maps API key
Frequently Asked Questions
How long does delivery take?
Standard delivery takes 5–7 business days. Express delivery (2–3 days) is available in select cities. Free shipping on orders above ₹5,000.
Can I return or exchange a product?
Yes! We offer a 15-day easy return and exchange policy. Items must be in original, unworn condition with all tags. Customised items cannot be returned unless defective.
Is your silver jewellery certified?
All our silver jewellery is BIS hallmarked 925 sterling silver. Our gold jewellery is also BIS hallmarked. Certificate of authenticity is included with every purchase.
Do you offer customisation?
Yes! We offer customisation including engraving, size adjustments, and bespoke designs. Contact us via WhatsApp or email to discuss your requirements.
What payment methods do you accept?
We accept UPI (Google Pay, PhonePe, BHIM, Paytm), Credit/Debit Cards, Net Banking, EMI, and Cash on Delivery. All payments are secured with 256-bit SSL encryption.